Isses creating workitems access denied

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t_akhtar
Posts: 1
Joined: Fri Sep 06, 2019 11:13 am

Isses creating workitems access denied

Postby t_akhtar » Fri Sep 06, 2019 11:22 am

Hello All,

I am having an issue in Polarion, where one of the user who have been provided access to a project. The project is accessible to him but he cannot create an workitem. The error appears as:

"You do not have access to the Subversion repository. If you need access t the repository contact your Polarion or Subversion Administrator".

I have checked the persmission, and compared with other project, the permission seems to be correct.

In the logfile, I see an error which is something like this:
--------------------------------------------------------------------------------------------------------------------
2019-09-06 13:26:04,061 [ajp-nio-8889-exec-9 | u:user01] ERROR com.polarion.platform.repository.driver.svn.internal.JavaSvnDriver - Exception occurred from SVN, subj= Subject:
Principal: UserPrincipal[user01]
Public Credential: UserCredentials[key=default,login=user01,password=xxx]
, message=Sie haben keinen Zugriff auf das Subversion-Repository. Wenden Sie sich an Ihren Polarion- oder Subversion-Administrator, wenn Sie Zugriff auf das Repository benötigen.
org.tmatesoft.svn.core.SVNAuthenticationException: svn: E170001: CHECKOUT of '/repo/!svn/ver/13075/TT%20Project/1-001%20TC-Einf%C3%BChrung%20Standard/.polarion/tracker/workitems/800-899': 403 Forbidden (https://servername.domain.com)
-----------------------------------------------------------------------------------------------------------------------

Can anyone help herer?

Thanks,

SaoBit
Posts: 11
Joined: Tue May 12, 2015 8:02 am

Re: Isses creating workitems access denied

Postby SaoBit » Tue Sep 10, 2019 8:36 am

Can you check the SVN permissions in [polarion_install]/data/svn/access?
There should be some entries for the project like this:

Code: Select all

[/Sandbox/Test]
* =
@admin = rw
polarion = r
@Test-project_admin = rw
@Test-project_approver = rw
@Test-project_assignable = rw
@Test-project_user = r

[/Sandbox/Test/.polarion]
@admin = rw
@Test-project_admin = rw
@Test-project_approver = r
@Test-project_assignable = r

[/Sandbox/Test/.polarion/pages/spaces]
@Test-project_assignable = rw

[/Sandbox/Test/.polarion/tracker/workitems]
@Test-project_approver = rw
@Test-project_assignable = rw


Note that Polarion will create all the groups used in this project but does not grant permission to them in the repository. Only Assignables and Users are granted permissions. All other groups have to be manually added in the access file.

Jürgen
Posts: 99
Joined: Tue Sep 12, 2017 1:02 pm

Re: Isses creating workitems access denied

Postby Jürgen » Mon Sep 16, 2019 9:55 am

When a global admin has an ALM license, this can also be checked in the Polarion GUI, under global administration / user management / permission management.

Might be easier to read than the ini file, which might be very crowded.


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