LDAP authentication failing

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vowner
Posts: 1
Joined: Tue Aug 13, 2019 9:55 am

LDAP authentication failing

Postby vowner » Tue Aug 13, 2019 12:18 pm

Hi Team, We unable to integrate Polarion with LDAP with AZURE AD. We could synchronise LDAP users over web browser. But not able to login by users.

We edited the file polarionSVN.conf with ldap url , but still not working. Please help.

ldap://mydomain.co:389/OU=Users,dc=proa ... ectclass=*)

Jürgen
Posts: 104
Joined: Tue Sep 12, 2017 1:02 pm

Re: LDAP authentication failing

Postby Jürgen » Wed Aug 14, 2019 1:06 pm

Hi

there is already a task that contains many hints regarding that topic, although it is a different problem:
viewtopic.php?f=5&t=98009&p=54851&hilit=ldap#p54851

If I understand correctly, the synchronization part works. You see all the users in Polarion, only login fails.

There are several possible reasons for that
a) apache is not configured correctly (see other task)
b) we often have the problem that users don't know the correct spelling of their names. The correct ID is something like LastnameFirstname, but they always try lastnamefirstname, without capitalization.
c) LDAP server is not reachable from apache service

I think you should check the other task first, I don't want to repeat everything.


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