Job "DB History Creator" hangs

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maucasal
Posts: 2
Joined: Fri May 16, 2014 12:32 pm

Job "DB History Creator" hangs

Postby maucasal » Wed Dec 13, 2017 11:33 am

The job "DB History Creator" keeps running forever.

Initial part of the log:
2017-12-12 10:24:38,003 [Thread-43] INFO root - Job "DB History Creator" has id 4aaf1b71-7f000001-253e5db1-fe7e16a1
2017-12-12 10:24:38,006 [Thread-43] INFO root - State of job "DB History Creator" changed to UNSCHEDULED
2017-12-12 10:24:38,008 [Thread-43] INFO root - Working directory of root job "DB History Creator" is /apps/polarion/data/workspace/polarion-data/jobs/20171212-1024_0
2017-12-12 10:24:38,010 [Thread-43] INFO root - Job "DB History Creator" runs as user "polarion"
2017-12-12 10:24:38,012 [Thread-43 | u:p] INFO root - State of job "DB History Creator" changed to ACTIVATING
2017-12-12 10:24:38,014 [Thread-43 | u:p] INFO root - State of job "DB History Creator" changed to WAITING
2017-12-12 10:24:38,038 [Worker-1 | u:p] INFO root - State of job "DB History Creator" changed to RUNNING

Last part of the log:
2017-12-13 02:45:09,432 [DBHistoryCreator-8 | u:p] INFO root - Executed command #7389/7392 [100 WorkRecord(s): 1 in 'SF_Dev', 1 in 'eCS_XXX', 3 in 'xxx', 1 in 'BXA17', 2 in 'xxx17', 10 in 'xxx', 7 in 'xxx17', 6 in 'xxx16', 2 in 'SI_I.xxx.18', 6 in 'xxx2016', 2 in 'xxx', 6 in 'xxx', 9 in 'xxx16', 26 in 'xxx', 18 in 'xxx']
2017-12-13 02:45:09,642 [DBHistoryCreator-2 | u:p] INFO root - Executed command #7390/7392 [87 WorkRecord(s): 2 in 'xxx', 1 in 'xxx16', 1 in 'xxx17', 1 in 'xxx', 7 in 'ABP17', 5 in 'xxx2016', 7 in 'xxx16', 7 in 'xxx', 5 in 'xxx', 3 in 'xxx', 4 in 'xxx16', 9 in 'xxx', 7 in 'xxx', 2 in 'xxx17', 3 in 'xxx', 16 in 'xxx', 7 in 'xxx']
2017-12-13 02:59:09,439 [DBHistoryCreator-5 | u:p] INFO root - Executed command #7391/7392 [100 WorkItem(s): 97 in 'xxx', 3 in 'xxx']

Every time that this job runs it hangs in the step # 7391 of 7392, even after a stop/start or a stop/reindex. Does anybody know a way to troubleshoot this problem?

Our Polarion version is ALM 17.1.

Thanks for any help! :D

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