Troubleshooting: Unable to log into Polarion

[dobisekm]

This problem was experienced when installing Polarion locally on machines, which have the underscore (_) character in the name (e.g. my_computer).

According to the DNS specification (RFC 1034: ftp://ftp.rfc-editor.org/in-notes/rfc1034.txt) the underscore is not valid character for computer names. Consequently, the Internet Explorer is not able to handle cookies correctly for such a host.

Solution: Remove the underscore from the computer name and reinstall Polarion OR use localhost instead of actual computer name during Polarion installation.

Michal Dobisek, Polarion Team