Troubleshooting: Unable to log into Polarion

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dobisekm
Posts: 118
Joined: Wed Mar 23, 2005 3:29 pm
Location: Prague, Czech Republic

Troubleshooting: Unable to log into Polarion

Postby dobisekm » Wed Mar 23, 2005 4:18 pm

This problem was experienced when installing Polarion locally on machines, which have the underscore (_) character in the name (e.g. my_computer).

According to the DNS specification (RFC 1034: ftp://ftp.rfc-editor.org/in-notes/rfc1034.txt) the underscore is not valid character for computer names. Consequently, the Internet Explorer is not able to handle cookies correctly for such a host.

Solution: Remove the underscore from the computer name and reinstall Polarion OR use localhost instead of actual computer name during Polarion installation.

Michal Dobisek, Polarion Team

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