ALM 3.0.0 - My Work Items

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clarkee
Posts: 9
Joined: Tue Sep 25, 2007 4:31 pm

ALM 3.0.0 - My Work Items

Postby clarkee » Tue Oct 02, 2007 8:22 am

Whenever we click "My Work" when logged in as any user, we get the error:

Server error:

Server exception while calling method: com.polarion.portal.internal.server.navigation.PortalDataProvider/requestPortalSite cause:No such context exists: ContextId[cluster default, context qa]


I've reported it via the 'Send Error Report' and emailing it to support@polarion.com (or .org, cant remember now) but have had no response :(

Has anybody else suffered this problem? Did you figure out how to make it work?

clarkee
Posts: 9
Joined: Tue Sep 25, 2007 4:31 pm

Postby clarkee » Wed Oct 03, 2007 9:37 am

I recieved a solution from Polarion for this issue (they are v. friendly).

What I had to do was this:

1. Login as my user, from the top of the 'Shortcuts' panel, hit the drop down menu icon and click Customize Shortcuts. Delete the offending shortcut.

2. As admin, select Repository from the Projects panel and then Work Items from the Topics panel.

3. In the Work Items panel that is now open, customise a search for Unresolved items and Assigned to Me

4. In the top right of the Work Items panel, click the 'save shortcut' button.


That's all. Kinda easy really, not sure how I didn't figure it out myself.


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