FastTrack Error (Call Menu Action operation failed)

Description
Myron
Posts: 5
Joined: Wed Nov 25, 2009 8:27 am

FastTrack Error (Call Menu Action operation failed)

Postby Myron » Thu Sep 30, 2010 11:51 am

Hi,
we successfully migrated our source into our Polarion SVN.
But we encounter some Problems on committing changes within Eclipse 3.6 via FastTrack.

Choosing a Polarion item and committing changes do work (linked revision visible), but if i want do add some changes to the Item itself within the commit dialog (add timeSpent, change status to next one, add resolution) i'll be prompted with following error (see attachment)
Is there a Problem with our customized workflow?
Attachments
fasttrack_error.jpg
fasttrack_error.jpg (34.63 KiB) Viewed 3856 times

NickEntin
Posts: 472
Joined: Tue Oct 24, 2006 10:27 am
Location: Polarion Software GmbH, Stuttgart
Contact:

Re: FastTrack Error (Call Menu Action operation failed)

Postby NickEntin » Fri Oct 01, 2010 1:24 pm

Dear Myron,

please contact our support and provide with log files of Polarion and FastTrack. Unfortunately it's too hard to figure out what may cause this issue and if Workflow is an issue or not.
Actually what concerns me is non-readable report (if it will be workflow, there must be message from WebServices with some readable explanation, here it looks like an internal issue of the plugin).
The log files should point us also on versions of the software you've installed and users (may be there are some issues with permissions).

Best regards,
Nick

Myron
Posts: 5
Joined: Wed Nov 25, 2009 8:27 am

Re: FastTrack Error (Call Menu Action operation failed)

Postby Myron » Sat Oct 02, 2010 11:56 am

thanks for a first analysis.
we will try to get some logfiles / errors, and open a support ticket.

Myron
Posts: 5
Joined: Wed Nov 25, 2009 8:27 am

Re: FastTrack Error (Call Menu Action operation failed)

Postby Myron » Wed Oct 06, 2010 12:18 pm

ok, i got it working on a clean installation of eclipse + fasttrack.
now to investigate in which combination it does not work with my existing setup :/

FYI:
the link on the eclipse marketplace needs some update ;o)
http://marketplace.eclipse.org/content/ ... or-eclipse
it still has the -beta1 linked....

NickEntin
Posts: 472
Joined: Tue Oct 24, 2006 10:27 am
Location: Polarion Software GmbH, Stuttgart
Contact:

Re: FastTrack Error (Call Menu Action operation failed)

Postby NickEntin » Wed Oct 06, 2010 1:46 pm

Hmm, I even didn't know it's still published on Eclipse.
I'll check with our Eclipse man to get the page updated.

The correct link to the version should be http://extensions.polarion.com/polarion/extensions/extension.jsp?extension=PE-42

Best regards,
Nick

Myron
Posts: 5
Joined: Wed Nov 25, 2009 8:27 am

Re: FastTrack Error (Call Menu Action operation failed)

Postby Myron » Wed Oct 06, 2010 2:03 pm

found now the reason for above error:
if you do a clean install of Eclipse 3.6.0 + FastTrack 0.9, everything works.
But if you update the "Subversive SVN Team Provider" from the existing 0.7.6 to latest available 0.7.9 (-> new Polarion connector popup) then it doesn't work any longer.



regarding marketplace:
if have 4 or 5 plugins bundled for easy installation on a fresh eclipse with a single update url.
Unfortunately, the FastTrack plugin seems not to work from there, it is not recognized as eclipse plugin and won't get installed.
Maybe you could get this working as well :)


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